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Snugr Helpdesk & FAQ
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Snugr Helpdesk & FAQ
Base de Connaissance
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Articles suggérés dans la Base de Connaissance:
Base de Connaissance
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Installation
Security: Which ports should I open on my firewall for the Snugr box?
Snugr kit installation
User interface and installation wizard
How to change the admin password for the Snugr local interface?
How to access the Snugr interface and add it to your home screen?
What is “maintenance mode”?
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Central unit / Snugr box / optimiser
What should I do if my Snugr gateway reports a loss of communication with the servers?
EasyPelt connected valves
The temperature measured by my valve is incorrect: what should I do?
My radiator is not heating: what should I do?
My valve shows the “red hourglass” icon (communication timeout). What should I do?
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Sensors (temperature, humidity, opening, air quality)
How do I move a sensor to another room?
My sensor shows the red hourglass icon (communication timeout): what should I do?
Signal repeaters
How do I pair my signal repeater with my Snugr installation?
What do the symbols R0, R1 and R2 mean next to the signal strength indicator?
The signal of a device is low even though a repeater is nearby: why?
Relays (boiler, air heater, circulator)
My relay (boiler, circulator or fan heater) shows the red hourglass icon (communication timeout): what should I do?
My relay (boiler, pump/circulator or air heater) shows the red hourglass icon (communication timeout): what should I do?
What do “NO” and “NC” mean on the relay module?
Smart plug and flush-mounted micro-modules
How do I enable repeater mode on my “smart plug” (round version)?
How do I factory reset my Snugr Smart Plug (round version)?
How do I install and pair my relay micro-module (dry contact / ON-OFF) in Snugr?
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Temperature override switch
How do I pair my override switch with my Snugr installation?