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User interface and installation wizard
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Base de Connaissance EN User interface and installation wizard

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How do I access the local interface (setup wizard and/or local management page)?

Access to the Snugr gateway local interface The Snugr gateway includes a local interface that allows you to: access the installation assistant, view and manage temperatures and schedules, even w...

How to change the admin password for the Snugr local interface?

The Snugr gateway includes a local admin account, used to access: the local interface, the installation assistant. For security reasons, it is recommended to change this password after installat...

How to access the Snugr interface and add it to your home screen?

The Snugr management interface is accessible directly through a web browser, without installing an app. Access the Snugr interface Open your preferred web browser. Go to:https://app.snugr.be You...

How do I reset or change my password on Snugr?

Resetting your account password To reset the password for your Snugr user account: Open your preferred browser and go to:https://app.snugr.be If you are not logged in, click “Forgot your password”...

I don’t have a user account yet, how do I create one?

If you don’t yet have a user account to access the Snugr interface, follow these steps: Ask the administrator of your Snugr installation (the person who created a user account during installation) t...

What should I do if the Snugr interface does not load or shows a blank page?

If the Snugr management interface does not load properly and you see a blank (white) page, follow these steps: Refresh the page in your browser at:https://app.snugr.be If that doesn’t work, clear ...

How do I sync a calendar (.ics) file that isn’t accessible online with Snugr?

If your calendar application doesn’t allow direct online access to an iCal (.ics) file, you can make the file available via a cloud storage service so Snugr can reach it. Follow these steps: Create ...

What is “summer mode”?

Summer mode is a feature designed to save battery power on Snugr devices during periods when heating is not required, typically during the summer season. When summer mode is enabled: the communicati...

What is “maintenance mode”?

Maintenance mode is a feature designed to make radiator bleeding easier during maintenance operations. When this mode is activated: all Snugr radiator valves fully open within a maximum of 10 minute...