The temperature measured by my valve is incorrect: what should I do?

Snugr measures temperature using the built-in sensors in the valves installed in your rooms.
If multiple valves are installed in the same room, the displayed room temperature is the average of all valve measurements in that room.

It’s important to understand that a thermostatic valve can always be influenced by its location: it is necessarily close to the radiator, and it can also be affected by cold walls, hot water pipes, direct sunlight, humidity, or drafts. This may create a difference between the displayed temperature and the temperature you feel in the middle of the room.

Solution 1 (recommended) — Install a remote temperature sensor

This is the most reliable solution to get a representative room temperature measurement.

A remote temperature sensor measures the temperature where you place it in the room (a representative area). When a remote sensor is present in a room, Snugr ignores the temperature measured by the valves in that room and uses the sensor temperature for control.

Key points:

• wireless,

• can operate autonomously with sufficient light,

• can use a CR1216 battery to ensure reliable operation during prolonged low-light conditions.

Recommendation: for the most accurate and consistent regulation, we recommend installing a temperature sensor in every room.

If you would like placement advice or a quote, please contact us.

Solution 2 — Use a temperature “offset” per room

If you do not want to install a remote sensor, Snugr lets you apply a fixed offset so the displayed temperature is closer to the actual or perceived temperature.

1. Open the Snugr interface: https://app.snugr.be/temperatures/settings

2. Go to Temperatures, then Settings.

3. At the bottom of each room card, use Offset.

4. Example: if the actual/perceived temperature is 2 °C lower than the displayed temperature, set -2 for that room.