Frequently Asked Questions

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25 FAQs matched your search criteria.
  1. How do I activate the repeater mode on my trunk socket (round version)?
  2. How to configure my firewall?
  3. How do I move a sensor to another room?
  4. How do I start the calibration procedure for my valve?
  5. How do I connect to the Snugr site / interface?
  6. How do I reset my Snugr Smart Plug (round version)?
  7. How do I connect my Snugr Smart Plug to my Snugr installation?
  8. How do I connect my valve to my Snugr installation?
  9. How do I connect my boiler controller (batteries) to my Snugr installation?
  10. How do I connect my powered boiler controller (230VAC) to my Snugr installation?
  11. How do I connect my On/Off relay to my Snugr installation?
  12. How do I connect my temperature sensor to Snugr?
  13. How do I connect my switch to my Snugr installation?
  14. How do I connect my repeater to my Snugr installation?
  15. installation of the Snugr kit
  16. The signal from a device is weak even though a repeater is nearby, why?
  17. My calendar does not allow online access to the iCal file (.ics). How do I synchronise it with Snugr in this case?
  18. My boiler contact shows the "low battery" symbol, what should I do?
  19. My boiler box shows the symbol "communication delay error", what should I do?
  20. My boiler box indicates that it is heating in the "Parameters - Devices" page but it is not heating.
  21. My sensor shows the symbol "communication delay error", what should I do?
  22. My radiator heats up when my valve is closed
  23. What is "summer mode"?
  24. What is "maintenance mode"?
  25. What should I do if my Snugr box indicates a loss of communication with the servers?

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