Frequently Asked Question

How do I reset my Snugr Smart Plug (round version)?
Last Updated 2 years ago

  • To begin resetting the socket press and hold the button (for more than 20 seconds: the red light will flash 4 times slowly and then 2 times briefly).
  • When the red light stays on, release the button and press it again for 5 seconds.
  • The green light will flash 5 times rapidly.
  • The socket is now reset and is ready to be connected to your Snugr installation again (see previous paragraph)

N.B.: During this procedure, the Snugr box must not communicate with the socket: remove the socket from the Snugr box via the installation wizard or switch off the Snugr box. If not, the green light will flash to confirm good communication with the Snugr box.

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